Profile

UX Director, UX Manager, Lead UX Designer, UX Project Lead, UX Strategist, CSM, CSPO

Hello! My name is John Pak and welcome to my profile page.

As a multidisciplinary UX Design Leader with an interdisciplinary skillset, I am very passionate about understanding users on how they utilize digital products, and what are their desires for better usability.

Over 25+ years of experience in developing product strategies, I delivered dynamic experiences through extensive user research, define, ideate, prototype, and the user-testing. I've been always dedicated to find the ultimate experience solutions for all types of users that delivers an immediate attraction and drive high responses - ROI.

My design style is very simple and minimalistic. My design principle came from the root of Industrial Design in product development. For many years, I continuously practiced the 'Design Thinking' process and 'Human-Computer Interaction' focused on the interaction between people (users) and computers (digital product/service). Which helped me to deliver a user-centered design with unique solution for many companies.

My management philosophy is that first I become a good example for the team, provide guidance, encourage them to create the highest quality, no micro-management, treat everyone the way I want to be treated, motivate my team members, and give them an opportunity of professional growth. I want to consistently apply these values in managing a team and reach the next level as a team continuously.

Throughout the years of managing a cross-functional team, I've accomplished building trust and integrity, demonstrated competence, engaged all stakeholders/product owners in setting ambitious goals, managed with empathy and accountability, helped each team member to be successful, created a positive, encouraging environment, and treated each individual with respect and humility.


Who is John Pak?

Leadership: Take great pride in providing vision and guidance to team members/groups. I enjoy designing an environment and structure that bring out employee's best work to serve both company and client/users.

Creativity: Expert on where design meets technology to create one-of-a-kind product with consistent brand strategy, incorporating cutting edge visualizations, interactions, and written contents.

Autonomy: A self-motivated individual, excellent at finding the most effective solutions by research, then translate the data into the ideas and strategies. I am a goal-driven, results-oriented, analytical thinker, and always excited about time-sensitive projects involving general consumers.

Interpersonal: High-level soft skills, socially conscious and enthusiastic follower of finance, real estate, automotive technology, gaming, entertainment industry, pop culture, passionately follow trends, current affairs, and stories that matter to people.

Collaboration: Leader spirit with a very strong sense of teamwork. I am a servant-leader and can both manage and execute projects. Excel at cross-functional team collaboration and problem-solving that lead to action.

During my career, I have been known for my ability to "Analyze a problem and Synthesize a solution", delivering the most effective strategy while managing high demand. I communicated clearly and effectively with all cross-functional teams and stakeholders. I truly believe that successful teamwork comes from sharing common Vision, smart tools, transparent leadership with the right people.

Please enjoy exploring professional UX work samples and an up-to-date resume is available to download in MS Word and PDF. Thank you for visiting and I look forward to hearing back from you!


These are the additional companies that I provided consulting services to.